If for any reason you are dissatisfied with your purchase please contact me, within 14 days of receipt, to arrange an exchange or refund. If your order is returned in perfect condition - still in any packaging - then I will provide a refund, less the outbound postage cost. Return postage is the customer's responsibility.
Personalised products can not be refunded unless faulty.
Please contact me first before leaving negative feedback, as I will do all I can to resolve any dissatisfaction.